How do I make a booking and how do I pay for it?
When you make a booking, before it's fully confirmed, we'll put all of the details into an easy to understand, written agreement for your approval
It will include your booking details, the specified and agreed playing times, the fee, payment method, a link to our general terms and conditions and any other additional terms agreed, specifically for your booking.
If it’s all correct and approved by you, we ask that you sign it and return it to us within 7 days. (Or sooner, if the booking is imminent).
You will be asked to pay a deposit (or the full fee) via bank transfer.
In some cases we can arrange for you to pay the balance of your fee in cash on the day to the act.
We also accept PayPal and all major credit and debit cards for deposit payments.
If you prefer, we can also accept payment via cheque, provided enough time is available for the cheque to clear in time for the booking.
For the vast majority of bookings, NO VAT is applicable, in any exceptional case you will be advised of that at the time of booking and it will be clearly stated in your paperwork.
If you prefer, you can pay the full amount up front, or 48hrs prior to the event.
To view our full terms and conditions that will apply to all bookings, please visit our T&C’s page.
What if I cancel?
When a booker cancels, a fee will apply in most cases, depending on how close the date of the booking is to the date of cancellation.
You can find all of the information that you need written into our terms and conditions.
What if the act cancels?
It’s very rare that an act will cancel. On the rare occasion that it’s happened, it’s usually to do with an unforeseen calamity or force majeure.
If it happens, we’ll always do our utmost to provide a replacement act of comparable standard.